Position Summary:

Position will provide technical expertise and customer support to eDiscovery team and

Bridgeway clients. Knowledge of legal/litigation process is essential for success.

Technical knowledge of eDiscovery process is strongly preferred.

Essential Functions:

   • Utilize eDiscovery experience and customer service skills to help clients

       effectively utilize Bridgeway’s eDiscovery solution.

   • Provide technical expertise for configuring Bridgeway’s products in customer’s

       IT/computer environment.

   • Manage customer-training activities for end-users and system administrators on

       use of software products.

   • Function as a full participant in the eDiscovery team supporting existing clients

       and assist with Sales team in client demonstrations.

Essential Qualifications:

   • A Bachelor’s degree with hands-on IT experience

   •   3 - 5 years of work experience in a corporate or law firm IT department, or with

       an eDiscovery vendor, supporting eDiscovery processes.

   •   Excellent communication, presentation, organizational and customer service

       skills. Good interpersonal skills to work as a team member and as a liaison with

       customers.

   •   Prior experience with legal-related software and eDiscovery processing solutions

       required.

   •   Must be willing and able to travel up to 25%.