As the premier private business, tennis and athletic club of Houston, Houston City Club embraces and reflects the diversity and spirit of the city. Overlooking the park in the sophisticated Greenway Plaza, the views provide a breathtaking glimpse of the dynamic cityscape.
Position Description Summary
Responsible for greeting members/guests, answering the telephone, answering inquires, and providing the service that members expect. A certain amount of administrative tasks are also asked of this position to fill down periods.
Part-Time, Weekday Evenings and weekends
Essential Functions & Accountabilities
1. Answer phone, take reservations, and direct calls.
2. Greet and direct Members and guests to proper area by name when possible.
3. Check all coats, hats, etc.
4. Make sure work area, coat closet, and reception area is kept neat and clean.
5. Each Member and Guest will be greeted upon arrival and Members called by name. Members and guests will be directed to the proper areas when necessary
6. Make complete and accurate reservations for Members for dining and special events.
7. Converse with Members and guests. Be outgoing and friendly, but professional. The receptionist will act as an extension of the Member Relations, Membership, and Private Event departments in obtaining prospective Member & Guest referrals. Guest cards will be completed for any walk-ins. Always obtain the name and phone number of the person requesting Member information so Membership Director or Private Event Director can follow-up.