Job Description:

General Summary

To assist in auditor/staff recruitment/qualification/competency/training/records/witness audits; addressing technical issues and accreditation body CAR responses; conducting report review and client CAR evaluation; and assisting in managing the QMX CAR and document databases.

Principle Duties and Responsibilities (PDR)
1. Provide training materials for auditors and staff; assist in the development of training programs.
2. Maintain personal auditing competence through the performance of a minimum of one audit per quarter.
3. Provide technical support to the auditors prior to, during, and after audits.
4. Provide responses on client questions concerning audits and company's interpretation of the applicable standards.
5. Respond to customer questions and requests.
6. Assist in coordinating operational activities in all Country Offices.
7. Other duties as may be assigned by the Manager of Operations.

Knowledge, Skills and Abilities Required (KSAR)
1. Bachelor's degree or recognized equivalent from an accredited university, preferably in an engineering/technical discipline, or equivalent quality experience.
2. Industrial experience in an engineering/technical capacity.
3. Qualified and registered Lead Assessor for ISO 9001 and/or ISO 14001.
4. Proven leadership ability to plan, coordinate and manage projects.
5. Familiarity with commercial, governmental and international standards and regulations.
6. Good decision making and organizational skills.
7. Good oral and written communications skills, including strong technical writing ability.
8. Mature, exercises sound judgment, and has a sense of diplomacy.
9. Computer literacy.
10. Personal commitment to provide high quality client services.